Emerson Forms Human Centered Design Institute
Monday, October 5, 2009
Signaling an
important change in technology trends, Emerson is making process control
technology easier to use with its introduction of the Human Centered Design
Institute. This announcement culminates
more than 5 years of customer work-practice analysis, new product development
re-engineering and organizational training.
The goal is simple: make products
that are not only reliable, compatible and cost-effective, but also bring about
a significant improvement in ease-of-use and workforce productivity.
“Process
control technologies have come a long way in the past 40 years,” said Peter
Zornio, chief strategic officer at Emerson.
“But the industry has invested almost exclusively on feature and
technology enhancement, instead of designing around how people actually use the
technology. We believe it’s time
technology began serving people, instead of the other way around.” More…
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