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Emerson Forms Human Centered Design Institute

Monday, October 05, 2009  
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Signaling an important change in technology trends, Emerson is making process control technology easier to use with its introduction of the Human Centered Design Institute. This announcement culminates more than 5 years of customer work-practice analysis, new product development re-engineering and organizational training. The goal is simple: make products that are not only reliable, compatible and cost-effective, but also bring about a significant improvement in ease-of-use and workforce productivity.

“Process control technologies have come a long way in the past 40 years,” said Peter Zornio, chief strategic officer at Emerson. “But the industry has invested almost exclusively on feature and technology enhancement, instead of designing around how people actually use the technology. We believe it’s time technology began serving people, instead of the other way around.” More…

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